Research, Invoice

Due to the nature of the business, monthly invoices are sent out. Through a discussion with the client, this process is typically done via email, with a printed copy needed for filing. The client uses Microsoft Office Word to update each individual invoice each month and therefore the redesign must be functional on this programme. 

Research was carried out to gain an understanding of the information typically present on an invoice. An invoice was also received from the client to gain an understanding of how the current invoice works. This is important in ensuring the redesign is understood by the customers. The annotation of designs allows for identification of features that work in a design and those that are less successful.